Frequently Asked Questions


What is your cancellation policy?

Here at Glow Zone Beauty, each appointment is reserved to provide you with a personalized experience. To honour the time and dedication of our practitioner, a cancellation fee may apply to missed appointments or changes made less than 24 hours prior your appointment time. This ensures we can continue offering exceptional service and extend openings to other guests awaiting availability. Thank you for your understanding and respect to our time and craft.

How do I get to the spa?

Glow Zone Beauty is located on the intersection of The Queensway and Royal York Road. We are located in The Queensway Royal York Centre Plaza inside of LLU & Co. If you are having difficulty locating our suite, please give us a call for further direction.

Is parking available?

There is ample parking space available in the The Queensway Royal York Centre Plaza. We are also accessible via TTC with Royal York Subway station nearby and a bus stop immediately in front of our shop.

How do I choose the right appointment for my concern?

We understand it is difficult to know where to turn with treating your skin, this is why we offer a free virtual consultation to help determine the best suited treatment to acheive your goals. During your first facial, further skin analysis will be completed and your treatment will be customized to your concerns.